At I Wear U, we are pleased to offer free shipping on all orders, no matter the destination or order size. Below is important information regarding the delivery process for your personalized, handcrafted items.
Processing Time
Since all of our products are custom-made, please allow 5 days for production before your order is ready to ship. During peak seasons or holidays, processing may take slightly longer.
Delivery Times
Delivery times may vary based on your location and any potential carrier delays. Once your order is shipped, we will send a confirmation email with tracking information.
International Shipping
We offer free international shipping! Please note that delivery times for international orders may range from 12-15 days, depending on the destination. Any duties, taxes, or customs fees are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.
Shipping Delays
While we do our best to ensure timely deliveries, unforeseen delays may occur due to weather, customs, or carrier issues. If you experience any delays, please contact us at info@iwearu.com, and we will assist you as quickly as possible.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will gladly assist you with a replacement or refund.
Thank you for choosing I Wear U. ! If you have any questions or concerns about your order or shipping, feel free to reach out at info@iwearu.com.